We want to ensure that you are completely happy with your purchase. We understand that sometimes it’s difficult to choose the right products online and its ok to change your mind! We allow a refund for goods returned within 21 days of purchase if the goods (including all tags, labels and packaging) are unused, unworn and in original, undamaged condition, provided you have proof of purchase and have complied with the conditions of sale. To make a return, email us at info@byronbaystreetwear.com
Enclose to:
Byron Bay Streetwear Returns
48 Pine Street
North Ipswich
QLD 4305.
Note
Please ensure the items are packed carefully and securely for re-postage. Return shipping costs are non-refundable and are at the customer’s expense. We recommend that you use registered mail for all returns, as we cannot be responsible for items should they be lost in transit.
Faulty items
If you wish to return a faulty item for a refund or replacement, please follow the steps of a normal return as set out above. We will refund the reasonable postage costs of a return if the returned product is deemed faulty. In this situation, where we send you replacement product, we will do so at our cost.
Please contact us if you require further information.
info@byronbaystreetwear.com